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IT Support
We provide a full range of IT support services for small and medium-sized businesses. Ranging from one-off incident support to continuing support at all levels.
PC & Network Support
We are able to analyse, design and implement complete network solutions using the latest proven technologies. We provide site surveys which consider your existing set-up, and by gaining an understanding of your business, we recommend a solution (if appropriate) and a road map to achieving this. We aim to understand your business fully and include a business case for each of our recommendations. We can provide the following services:
   - Regular PC/Server health checks
   - Antivirus solutions
   - Firewall solutions
   - PC troubleshooting
   - Network troubleshooting
   - Supply and installing of new hardware including PCs, Servers, Networks including wireless solutions.
   - Backup planning/Disaster recovery analysis
Internet Support
The internet is crucial to most businesses and our consultancy services will provide ongoing support to keep 'up time' to a maximum. Our Internet support services cover the following:
   - Connectivity problems
   - Email/Web Services support
   - Domain Name registration issues
   - Firewall configuration and maintenance
   - Regular security checks including penetration testing
User Support
Most often our initial contact with customers is to resolve a specific problem, from which we develop a long-term relationship. We can be employed to solve one-off problems, address issues as and when they turn up, or to provide continuous support. We'll cover the following:
   - Standard application support e.g. Microsoft operating system, Microsoft Office
   - Third Party systems, even if we are not familiar with the software, we have the experience to find the resolution
   - How do I...? support. We can guide you to finding the best answer to your problems.
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